> ## Documentation Index
> Fetch the complete documentation index at: https://docs.slingso.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> When something's off — and how to reach a human.

<AccordionGroup>
  <Accordion title="I didn't get my sign-in code">
    Check spam, then request a new one. Codes are single-use and expire quickly, so use the latest
    email. Still nothing? Email [support@slingso.com](mailto:support@slingso.com).
  </Accordion>

  <Accordion title="My site wasn't recognised as e-commerce">
    Slingso looks for a product-selling site. Make sure you entered the URL with your products
    (not a landing or coming-soon page) and try again. If it still doesn't work, email
    [support@slingso.com](mailto:support@slingso.com).
  </Accordion>

  <Accordion title="I paid but can't log in">
    We'll email you a link to finish signing in. If something went wrong and you couldn't reach
    your account, you won't be left paying for one you can't use — reach us at [support@slingso.com](mailto:support@slingso.com)
    and we'll sort it out.
  </Accordion>

  <Accordion title="My inbox is empty — is that normal?">
    Early on, yes. Monitoring runs from day one, and your first opportunity appears once there's
    enough signal — usually within your first run, with drafted content following over the next
    couple of weeks.
  </Accordion>

  <Accordion title="Still stuck?">
    Email [support@slingso.com](mailto:support@slingso.com). A founder reads it — no ticket queue.
  </Accordion>
</AccordionGroup>